At 911 Restoration of Northwest Indiana, we take great pride in our team of highly skilled specialists who are certified by the IICRC, a testament to their excellence in the cleaning and restoration industry. Our experts located in various areas, including Cedar Lake, Chesterton, Crown Point, Demotte, consistently demonstrate their exceptional expertise in restoring textile materials. When you choose our certified restoration professionals, you can trust that we are fully equipped to provide you with a Fresh Start today!

Our Specialists Are IICRC Certified

At 911 Restoration of Northwest Indiana, our experienced experts undergo an extensive and rigorous training program that covers every aspect of the cleaning and restoration process. We spare no effort in preparing our team to face any challenges they may encounter. Additionally, our specialists must successfully pass a comprehensive examination that assesses their knowledge and skills. This rigorous process ensures that our professionals possess the highest level of competence when it comes to caring for your property. You can have confidence in our expertise, knowing that we consistently deliver exceptional results.

We recognize the significance of water damage as a serious concern. We understand that most disasters involve some form of water damage, which can cause extensive harm in various ways. That’s why we specialize in offering comprehensive disaster restoration services. Our commitment is evident in the extensive training and certification we provide to all our field employees in the realm of water damage cleanup and restoration.

We understand that facing water damage can be an incredibly stressful and daunting experience for everyone involved. That’s why our dedicated team is here to provide guidance and support. You can rely on us to be by your side during this challenging period, offering the expertise and care you rightly deserve.

Our services are available 24/7 to assist you with any water damage emergency you may encounter. We will work diligently and efficiently to restore your home or business to its normal state as quickly as possible. Contact us today to get started.

Employee Certification Training Program

At 911 Restoration of Northwest Indiana, we offer our employees the opportunity to participate in our voluntary and self-paced Employee Certification Training program. This specialized program is meticulously designed to equip our 911 Restoration Franchise employees with the essential skills and knowledge required to provide exceptional service to our valued customers. Upon successful completion of the course materials and examination, our employees are awarded certification, showcasing their expertise in the field.

Since the program is voluntary, the duration taken by each individual may vary, allowing our employees to learn at their own pace. The comprehensive modules covered in the training program include Crew Training, Fire Restoration, Water Restoration, and Carpet & Upholstery Cleaning. By undergoing this training, our team members are fully prepared to address a wide range of restoration challenges, ensuring the highest level of service quality for our customers.

Modules covered include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Franchise Training Program

The foundation of the 911 Restoration training program is an intensive 7-day virtual course led by our company’s foremost experts. This course serves as a crucial platform for new franchise owners, equipping them with the knowledge and skills essential for thriving in the restoration industry.

Throughout the course, participants delve into a variety of essential topics critical for success in this field. They receive invaluable insights, guidance, and practical knowledge from our experienced experts, who bring their extensive industry knowledge to the virtual classroom. By actively participating in this rigorous training program, new franchise owners gain a profound understanding of the key aspects and best practices necessary to excel in the restoration industry.

We remain unwavering in our commitment to provide our franchise owners with a solid foundation through this comprehensive 7-day training course, ensuring they are thoroughly prepared and empowered to achieve success in their restoration endeavors.

The course primarily caters to new franchise owners and covers a wide spectrum of restoration topics, including:

• Water Damage Restoration
• Sewer Backup Cleanup
• Mold Removal
• Fire and Smoke Damage Restoration
• Disaster Restoration
• Sanitization Services
• Commercial Property Restoration

e-Learning Resources

All our franchisees gain access to a web-based training program. Through this online training initiative, our franchisees have the opportunity to enhance their knowledge and stay up-to-date with industry advancements. They can access video presentations and support materials that enable them, as well as their office staff, to stay current on industry standards and maintain the professional quality that you can always expect from 911 Restoration.

We firmly believe that investing in ongoing training and education is crucial to delivering exceptional service to our customers. By equipping our franchisees with the latest industry insights and best practices, we ensure that they remain at the forefront of the restoration field, ready to provide you with top-notch service and expertise.